Close CRM — Tool Profile | ConsultStack
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Quick Facts
| Category | Inside Sales CRM |
| Starting price | $19/month |
| Free plan | No |
| Billing | Monthly or Annual |
| G2 Rating | 4.7/5 (900 reviews) |
| Best for | Inside sales teams focused on calling and email outreach |
| Last verified | 2026-05-07 |
Close CRM
Built-in dialer and SMS with AI for drafting replies and summarizing calls
Best for: Consultants doing phone-heavy outbound who want CRM + dialer in one tool. Solo plan from $9/month.
Category: CRM & Sales
Reality check: Close works best for teams actively running outbound every day. The dialer features that make it special require the Growth tier ($99/user) — the $9 Solo plan is for individual pipeline tracking, not sales automation.
G2 Rating: 4.7/5 (900 reviews)
Pricing
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Solo | $19/mo | $9/mo | per user, 1 user max, 10k leads, basic CRM |
| Essentials | $49/mo | $35/mo | per user, unlimited contacts/leads/pipelines |
| Growth | $109/mo | $99/mo | per user, workflows, Power Dialer, AI Email Assistant |
| Scale | $149/mo | $139/mo | per user, role-based access, predictive dialing, call coaching |
14-day free trial, no credit card required. Dialer features require Growth+ tier. AI Call Assistant add-on: $50/month + $0.02/min. Premium phone numbers: $19/month per line.
Source: Close CRM pricing page. Verified May 2026.
Common Complaints
- Expensive for dialer features (Growth tier required)
- Limited marketing automation
- Reporting less powerful than HubSpot/Salesforce
When to Use Close CRM
Close CRM is a strong fit if you need a crm & sales solution at an accessible price point. Compare it against alternatives in our articles to find the best fit for your specific workflow.
→ See all 37 tools in our verified pricing index
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