Freshsales — Tool Profile | ConsultStack
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Quick Facts
| Category | Sales CRM |
| Starting price | $11/month |
| Free plan | No |
| Billing | Monthly or Annual |
| G2 Rating | 4.5/5 (1,200 reviews) |
| Best for | SMBs wanting affordable CRM with built-in AI scoring |
| Last verified | 2026-05-07 |
Freshsales
AI-driven CRM with Freddy AI for lead scoring and sales automation
Best for: Budget-conscious consultants who want AI lead scoring without HubSpot pricing. Free for 3 users.
Category: CRM & Sales
Reality check: Most consulting teams evaluating Freshsales seriously will end up on the Pro tier (~$39/user/month), not the $9 entry plan. The Growth tier lacks multiple pipelines and sales sequences that consultants need for client acquisition.
G2 Rating: 4.5/5 (1200 reviews)
Pricing
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Growth | $11/mo | $9/mo | per user, 1 pipeline, Freddy AI contact scoring |
| Pro | $47/mo | $39/mo | per user, multiple pipelines, sales sequences, territory management |
| Enterprise | $71/mo | $59/mo | per user, custom modules, audit logs, dedicated account manager |
Free plan available for up to 3 users. CPQ add-on costs $19/user/month. 500 free bot sessions included, then $100 per 1,000 sessions.
Source: Freshsales pricing page. Verified May 2026.
Common Complaints
- Limited customization on lower tiers
- Freddy AI accuracy inconsistent on complex queries
- Integration depth weaker than HubSpot
When to Use Freshsales
Freshsales is a strong fit if you need a crm & sales solution at an accessible price point. Compare it against alternatives in our articles to find the best fit for your specific workflow.
→ See all 37 tools in our verified pricing index
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